OS - Windows: Difference between revisions

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==Common Problems and Solutions==
==Common Problems and Solutions==
===Issue: Installing .NET 2.0 on Windows 2000.===
Affected Operating Systems: '''Windows 2000'''
To install the Phidget Framework on Windows 2000 systems, the .NET 2.0 framework is required.
Also, although not explicitly required to use Phidgets on a Windows system, Phidgets under the .NET languages can use .NET 2.0.
Solution: The Microsoft .NET Framework Version 2.0 Redistributable Package for (x86) and (x64)
systems is freely available from www.microsoft.com. You will need to upgrade to at least Windows
2000 Service Pack 3 for the (x86) version.
===Issue: A corrupt installation fails on removal or repair===
Affected Operating Systems: '''Windows'''
Solution: In Windows, if the normal uninstall fails then the Phidget Framework can be manually
uninstalled by following these steps:
# Delete C:\Program Files\Phidgets\
# Remove the Phidgets key from the Registry [-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services PhidgetWebservice21].
In most cases this is enough to get the installer working again. If you need to remove all traces of
the Phidgets libraries manually without using the uninstaller:
# Shut down any programs using the Phidget libraries, including the webservice and the Phidget Control Panel.
# Unregister the COM library: regsvr32 /u “C:\Program Files\Phidgets\Phidget21COM.dll”
# Remove Phidget21.NET and Policy.2.1.Phidget21.NET from C:\Windows\Assembly\
# Delete ‘C:\Documents and Settings\All Users\Application Data\Phidgets’ (WindowsXP) or ‘C:\Users\All Users\Phidgets’ (Vista).
# Delete C:\Windows\system32\phidget21.dll
# Delete Phidgets from the start menu
# Delete C:\Program Files\Phidgets
# Search for and remove keys mentioning Phidgets from the registry in the following locations:
:* [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\]
:* [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\]
:* [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramework\AssemblyFolders\Phidgets Inc]
:* [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\Phidget21Manager]
:* [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Assemblies\Global\]
:9. Reboot
'''NOTE:''' You can go through the registry and purge any other keys mentioning Phidgets if you still
have problems, but at this point you should be able to reinstall under most cases. There will also be
keys relating to the installer, the .NET library and the COM library, but they should not interfere with
anything.


==Limitations==
==Limitations==

Revision as of 15:13, 14 October 2011

Preamble about the language and its general strengths and weaknesses.

Recommended Languages

We fully support the following languages for Windows:

Common Problems and Solutions

Issue: Installing .NET 2.0 on Windows 2000.

Affected Operating Systems: Windows 2000

To install the Phidget Framework on Windows 2000 systems, the .NET 2.0 framework is required. Also, although not explicitly required to use Phidgets on a Windows system, Phidgets under the .NET languages can use .NET 2.0.

Solution: The Microsoft .NET Framework Version 2.0 Redistributable Package for (x86) and (x64) systems is freely available from www.microsoft.com. You will need to upgrade to at least Windows 2000 Service Pack 3 for the (x86) version.

Issue: A corrupt installation fails on removal or repair

Affected Operating Systems: Windows

Solution: In Windows, if the normal uninstall fails then the Phidget Framework can be manually uninstalled by following these steps:

  1. Delete C:\Program Files\Phidgets\
  2. Remove the Phidgets key from the Registry [-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services PhidgetWebservice21].

In most cases this is enough to get the installer working again. If you need to remove all traces of the Phidgets libraries manually without using the uninstaller:

  1. Shut down any programs using the Phidget libraries, including the webservice and the Phidget Control Panel.
  2. Unregister the COM library: regsvr32 /u “C:\Program Files\Phidgets\Phidget21COM.dll”
  3. Remove Phidget21.NET and Policy.2.1.Phidget21.NET from C:\Windows\Assembly\
  4. Delete ‘C:\Documents and Settings\All Users\Application Data\Phidgets’ (WindowsXP) or ‘C:\Users\All Users\Phidgets’ (Vista).
  5. Delete C:\Windows\system32\phidget21.dll
  6. Delete Phidgets from the start menu
  7. Delete C:\Program Files\Phidgets
  8. Search for and remove keys mentioning Phidgets from the registry in the following locations:
  • [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\]
  • [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\]
  • [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramework\AssemblyFolders\Phidgets Inc]
  • [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\Phidget21Manager]
  • [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Assemblies\Global\]
9. Reboot

NOTE: You can go through the registry and purge any other keys mentioning Phidgets if you still have problems, but at this point you should be able to reinstall under most cases. There will also be keys relating to the installer, the .NET library and the COM library, but they should not interfere with anything.

Limitations

Libraries and Drivers

Installer requires .NET 2.0 and Windows 2000 or newer.


*Phidget 21 Libraries contains 32-bit and 64-bit development files without an installer.