MOT1102 Connection Fix: Difference between revisions
From Phidgets Support
(Created page with "There is a bug affecting MOT1102_0 boards on firmware version 212 and older that causes the board to be unresponsive when connected to any VINT Hub except for the HUB0000_0. If you have a HUB0000_0, you can plug in the MOT1102_0 and upgrade the firmware normally. See the Advanced Topics section of the MOT1102 User Guide for details. If you don't have one, you can follow the steps below. * '''Step 1:''' Upgrade the Phidget Control Panel Make sure you have the new...") |
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* '''Step 3:''' Right click on one of the hub ports and select '''FW Upgrade Mode..." | * '''Step 3:''' Right click on one of the hub ports and select '''FW Upgrade Mode..." | ||
[[Image:MOT1102_0_Fix1.png|link=]] | [[Image:MOT1102_0_Fix1.png|link=]] | ||
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* '''Step 5:''' The device should show up as '''Firmware Upgrade Mode'''. | * '''Step 5:''' The device should show up as '''Firmware Upgrade Mode'''. | ||
[[Image:MOT1102_0_Fix2.png|link=]] | [[Image:MOT1102_0_Fix2.png|link=]] | ||
Double click on it and follow the prompt to update the firmware to version 213 or newer. | Double click on it and follow the prompt to update the firmware to version 213 or newer. | ||
Revision as of 21:34, 16 December 2024
There is a bug affecting MOT1102_0 boards on firmware version 212 and older that causes the board to be unresponsive when connected to any VINT Hub except for the HUB0000_0.
If you have a HUB0000_0, you can plug in the MOT1102_0 and upgrade the firmware normally. See the Advanced Topics section of the MOT1102 User Guide for details.
If you don't have one, you can follow the steps below.
- Step 1: Upgrade the Phidget Control Panel
Make sure you have the newest version of the Phidget Control Panel. You can update by clicking Help -> Check for Updates and following the instructions that pop up.
- Step 2: Unplug all devices from your VINT Hub.
- Step 3: Right click on one of the hub ports and select FW Upgrade Mode..."
- Step 4: Click OK and plug the MOT1102_0 into that VINT Port.
- Step 5: The device should show up as Firmware Upgrade Mode.
Double click on it and follow the prompt to update the firmware to version 213 or newer.
