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Notice: This page contains information for the legacy Phidget21 Library. Phidget21 is out of support. Bugfixes may be considered on a case by case basis. Phidget21 does not support VINT Phidgets, or new USB Phidgets released after 2020. We maintain a selection of legacy devices for sale that are supported in Phidget21. We recommend that new projects be developed against the Phidget22 Library.
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Contact Us: Difference between revisions
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Not at all. Quite the contrary. Instead, we want our documentation to be ''so good'' that when you are, say, coding away with empty coffee cups and the clock reading 1:00 am, you can find the answer right then and there, on our web site. Because we've been there at 1:00 am too. | Not at all. Quite the contrary. Instead, we want our documentation to be ''so good'' that when you are, say, coding away with empty coffee cups and the clock reading 1:00 am, you can find the answer right then and there, on our web site. Because we've been there at 1:00 am too. | ||
We know you're the type of person who doesn't need to sit through basic website help. You want to know how to wire something up for more sensitivity, what the API function call for reading raw data is called, how to limit ground loops, or how to build cool projects. So that is what our documentation is full of. | |||
And every week - yes, every single week - we sit down and discuss every technical support request that comes through. And we ask ourselves: how can we make our documentation better for you? So try it out: check out the product pages on our main [{{SERVER}} website], or start at our wiki [[Main Page|home page]]. | And every week - yes, every single week - we sit down and discuss every technical support request that comes through. And we ask ourselves: how can we make our documentation better for you? So try it out: check out the product pages on our main [{{SERVER}} website], or start at our wiki [[Main Page|home page]]. | ||
Revision as of 19:34, 27 June 2012
Contact Us
Need technical support? We are here to help. Give us a call, or send us an email.
If you're looking for a solution right now, though, check out our documentation. Now, we can assure you, we're not saying read our documentation because we're trying to push you through some 'knowledge base' before even talking to you.
Not at all. Quite the contrary. Instead, we want our documentation to be so good that when you are, say, coding away with empty coffee cups and the clock reading 1:00 am, you can find the answer right then and there, on our web site. Because we've been there at 1:00 am too.
We know you're the type of person who doesn't need to sit through basic website help. You want to know how to wire something up for more sensitivity, what the API function call for reading raw data is called, how to limit ground loops, or how to build cool projects. So that is what our documentation is full of.
And every week - yes, every single week - we sit down and discuss every technical support request that comes through. And we ask ourselves: how can we make our documentation better for you? So try it out: check out the product pages on our main website, or start at our wiki home page.
If that doesn't work, we not only want to help you, we also want to help every future customer looking for that same thing. So please, let us know.
