Thank you, we will do as you advise. We have tried multiple power sources (a computer, a lamp, and a power outlet), and all of these have had the same problem, and our power cable has a 12V output, so this is likely not the cause.

Thank you for your help!

Hello, The spatial phidget is a MOT1102, and it is connected to a HUB5000, and I am using the control panel on macOS to upgrade firmware, as you correctly stated. The phidget seems to be attaching and detaching all the time. It is red indicating the need for a firmware upgrade, so I am unable to ope...

Hi Patrick, thank you for your reply! We are using a wireless VINT hub (https://www.phidgets.com/?prodid=1143) HUB5000_0. I don't see any file called phidget22controlpanel.log, but there is a file called phidget22networkserver_embedded.log that has only one error saying "failed to process resul...