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New User - New Hardware - Cant update FW on RTD Phidget

Posted: Mon Aug 28, 2023 10:08 am
by maxdvdt
New User - New Hardware - Cant update FW on RTD Phidget

Hi - I have just RXd my first batch of hardware

I went thru and updated FW on the hub - and on the RTD Phidget.

However the RTD Phidget is still showing red - but right clicking only offers "downgrade".

Thank you!

Re: New User - New Hardware - Cant update FW on RTD Phidget

Posted: Tue Aug 29, 2023 10:30 am
by Patrick
The red VINT icon indicates a high-speed capable VINT2 device. When there is an upgrade you'll see a blue arrow-up icon next to the version.

-Patrick

Re: New User - New Hardware - Cant update FW on RTD Phidget

Posted: Wed Aug 30, 2023 9:48 am
by LucasP
Information about new high-speed devices (red icons) can be found here:

https://www.phidgets.com/docs/VINT_Upgrades